PLEASE READ THESE TERMS OF USE CAREFULLY BEFORE USING THIS SITE (INCLUDING, THE LIMITATIONS OF LIABILITY AND CHOICE OF LAW AND JURISDICTION SECTIONS)

Please note that the MyMedicalBank service is an entirely separate service and using it is subject to specific terms of use and a separate privacy policy which may be found at link to Privacy Policy.

Website Operator

This Website and its app version on IOS, Android and any other platforms are run by MyMedicalBank aka MMB (referred to below as “we”, “us” or “our”).

MyMedicalBank is a brand name of MyMedicalBank Ngr Ltd, a company registered in Nigeria (RC 1367110) with registered offices at Plot 19B, Crospil Estate, Anansa Road, Calabar, Cross River State.

Application of Terms of Use

Thereafter, references to our “Website” in this document include our MyMedicalBank app on IOS, Android and any other platform.

These “Terms of Use” (together with the documents referred to in them) tell you the terms of use on which you may make use of our website app.mymedicalbank.com (the “Website”) whether as a guest or registered user.

Thereafter in this document, Use of our Website includes accessing, browsing, searching, using our forums, use of any service which we may provide or registering to use the Website.

Please read these Terms of Use carefully (including the “Limitations of Liability” and “Choice of Law and Jurisdiction” sections below) before you start to use our Website, as these will apply to your use of our Website.

We may update these Terms of Use from time to time, including, to reflect changes in law or as a result of changes to the content of the Website or the addition of new features – it is therefore important that you refer to these Terms of Use from time to time to ensure that you are familiar with the relevant terms which will govern your use of the Website. This version of the Terms of Use is effective from 12 June 2018.

By using our Website, you confirm that you accept these Terms of Use and that you agree to comply with them.

If you do not agree to these Terms of Use, you must not use our Website.

These Terms of Use incorporate the following additional terms, which also apply to your use of our Website:

• Our Privacy Policy (link to privacy policy), which sets out the terms on which we process any personal data we collect from you, or that you provide to us. By using our Website, you consent to such processing and you warrant that all data provided by you is accurate

 

Subject to any specific terms identified in respect of a particular feature or part of our Website, these Terms of Use (including, our Privacy Policy) constitute the entire agreement between you and us with respect to your use of the Website.

Accessing the Website

We do not guarantee that our Website, or any content on it, will always be available or that access to it will be uninterrupted. Access to our Website is permitted on a temporary basis. We may suspend, withdraw, discontinue or change all or any part of our Website without notice. We will not be liable to you if for any reason our Website (or any part, feature of or service under the Website) is removed or is unavailable at any time or for any period.

You are responsible for making all arrangements necessary for you to access our Website (including, having access to an internet connection and an appropriate browser).

You are also responsible for ensuring that everyone who accesses our Website through your internet connection is aware of these Terms of Use and other applicable terms and conditions, and that they comply with them.

Prohibited Uses

You may use our Website only for lawful purposes. You may not use our Website:

• In any way that breaches these Terms of Use or any applicable law or regulation.
• In any way that is unlawful or fraudulent, or which has any unlawful or fraudulent purpose or effect.
• To send, knowingly receive, upload, download, use or re-use any material for any commercial purpose or in a manner which does not comply with our content standards (as set out below).
• To transmit, or procure the sending of, any unsolicited or unauthorised advertising or promotional material or any other form of similar request (commonly known as ‘spam’).
• To knowingly transmit any data, send or upload any material that contains viruses, Trojan horses, worms, time-bombs, keystroke loggers, spyware, adware or any other harmful programs or similar computer code designed to adversely affect the operation of any computer software or hardware.

Disclaimers

The Website contains content generated by us (or on our behalf by medical authors). The content we provide via the Website is provided for general information purposes only. It is not set up to provide specific advice on which you should rely. In particular, the Website (and the information which may be accessed through it) is not a substitute for professional medical care by a qualified doctor or other healthcare professional. If you are not a healthcare professional then you should ALWAYS check with your doctor if you have any concerns about your condition or treatment and before taking, or not taking, any action on the basis of the content on our Website. If you are a healthcare professional then this information (including any professional reference material) is intended to support, not replace, your own knowledge, experience and judgement. For the avoidance of doubt, the “Messages” functionalities are a distinct part of the Website and the posts and information contained within whilst being exclusive and confidential interactions between a Healthcare professional and Healthcare consumer that we are unable to access, such conversations are still required to be maintained by both parties for health-related discussions only.

Where authored links are used on the site by us at all, these will be professionally authored links from reputable institutions and societies and the content contained within can be a valuable source of information. However, not all medical resources on the internet are authoritative or current. Any decision about your health or medical care based solely on information obtained from the internet could be dangerous. Whilst we hope that you will find the third party sites in respect of which we provide links to be of interest, we can accept no responsibility in respect of any third party web sites or any information contained therein.

The information contained in the Website (including, the Messages functionality) may contain technical inaccuracies or typographical errors. We reserve the right to make changes and improvements to any information contained within the Website, at any time and without notice. Technical inaccuracies or typographical errors in the Conversations between a Health Worker and a Client are not our responsibility and should be addressed where necessary by both parties.

Although we make reasonable efforts to update the information on our Website, we make no representations, warranties or guarantees, whether express or implied that the content on our Website is accurate, complete or up-to-date. We also do not warrant or represent that the information or materials available through the Website will meet your particular requirements or needs or that access to, or use of, the same will be uninterrupted or completely secure.

All professionally authored links contained in Website pages should be correct at time of submission. However, we cannot be held responsible for any issues caused by subsequent changes or any failure of such links to lead to the intended information.

We do not endorse any specific Health Worker (healthcare professional or healthcare provider), products, processes, service providers, diets, or other information that may be mentioned on our Website (including, those promoted by any advertisers or advertising sponsors).

Intellectual Property Rights

We are the owner (or the licensee) of all intellectual property rights in our Website, and in the material published on it. Those works are protected by copyright laws and treaties around the world. All such rights are reserved.

You may download and/or print off one copy of extracts of any page(s) from our Website for your personal use and you may (in a non-commercial context) draw the attention of others to content posted on our Website.

You must not modify the paper or digital copies of any materials you have printed off or downloaded in any way, and you must not further use any illustrations, photographs, video or audio sequences or any graphics separately from any accompanying text.

Our status (and that of any identified contributors) as the author(s) of content on our Website must always be acknowledged.

You must not use any part of the content on our Website for commercial purposes without obtaining a licence to do so from us (or our licensors as appropriate).

If you print off, copy or download any part of our Website in breach of these Terms of Use, your right to use our Website (and any related materials) will cease immediately and you must, at our choice, return or destroy any copies of the materials you have made (and these Terms of Use shall continue to apply in respect of any such materials).

Website - registering and engaging other users

Registering for an Account

If you choose to register for an account with our Website then if you select, or you are given, a user identification code, password or any other piece of information as part of our registration or security procedures, you must treat such information as confidential. You must not disclose it to any third party.

We have the right to disable any user identification code or password, whether chosen by you or allocated by us, at any time (and so remove your ability to Engage a Health Worker or Client as applicable) at our discretion, including, without limitation, in circumstances where, in our reasonable opinion, you have failed to comply with any of the provisions of these Terms of Use.

If you know or suspect that anyone other than you knows your user identification code or password, you must promptly reset your password to something which only you know.

Please see our Privacy Policy for more information regarding use of personal data relating to you.

You must only use the Website for lawful purposes and you must not infringe the rights of other users of this site or prevent their enjoyment of it.

If you are under the age of 18 then unfortunately you are unable to register for an account with our Website. If you are over the age of 16 but under 18 you need to get permission from a parent or guardian before providing us with any personal details. The use of any of our interactive services by a minor is subject to the consent of their parent or guardian. We advise parents who permit their children to use any interactive service that it is important that they communicate with their children about their safety online, as moderation is not foolproof. Minors who are using any interactive service should be made aware of the potential risks to them.

Use of the Website for Engaging a Care or Client in Conversations

Whenever you use or visit our Website you must comply with the following standards. These standards apply to each part of any conversation you engage a user with through the website and whether you do, or so not, comply will be determined by us in our sole discretion.

Conversations must:

• Be accurate (where they state facts).
• Be genuinely held (where they state opinions).
• Comply with applicable law in Nigeria (and in any country from which they are posted).
• Be constructive and polite, not mean-spirited or contributed with the intention of causing trouble or ‘trolling’.

Conversations must not:

• Contain any material which is defamatory of any person.
• Contain any material which is obscene, offensive, hateful or inflammatory.
• Contain any sexually explicit material.
• Promote or incite any violence.
• Promote or incite any discrimination (including, that which is based on race, sex, religion, nationality, disability, sexual orientation or age).
• Infringe any copyright, database right or trade mark or any other proprietary rights of any other person.
• Be likely to deceive any person.
• Be made in breach of any legal duty owed to a third party, such as a contractual duty or a duty of confidence.
• Be threatening, abusive or invade another’s privacy, or cause annoyance, inconvenience or needless anxiety.
• Be likely to harass, upset, embarrass, alarm or annoy any other person.
• Be used to impersonate any person, or to misrepresent your identity or affiliation with any person. In particular, you may not register more than one account or create any alternative accounts.
• Give the impression that they come from us, if this is not the case.
• Given the impression that they come from a healthcare professional, if that is not the case.
• Encourage any act or activity that in our opinion could be harmful to the health or wellbeing of another user or which raises any clinical safety concerns.
• Advocate, promote or assist any unlawful act (such as, for example, the use of any illegal drugs or substance, copyright infringement or computer misuse).
• Be the same as, or substantially similar to, comments which you have made in other threads or areas of the forum (including, for the purposes of promoting a particular message or agenda), i.e. no “spamming” of any discussions.
• Include any advertising or be made for any commercial purpose.

When using the Website (including the Messages functionality):

• you may link to specific URLs (web site addresses) in your contributions where these provide relevant and appropriate background reading or information. However, you must not link to advertising or sites that might cause offence to other users of the Website. Please note that any post containing a URL may be subject to review and moderation;
• you must not use it in manner which (in our view) is intended to promote or advertise another website, product or service (including, by inviting other users to send messages directly to you). If you wish to advertise your product or service via the Website (or otherwise) then please contact us in the first instance using the contact details set out below; and
• you must not use it for any purpose which is in violation (or which is, or is likely to, cause us to be in violation) of any applicable laws or regulations.

For your safety we advise that you never reveal any personal information about yourself or anyone else on the Messages functionality (for example: telephone number, home address or email address) until you are satisfied you wish to engage the Health Worker or Client further in actual visit, and please do not include postal addresses of any kind.

If you have any concerns regarding a post or comment on our forum then please send an email to [email protected] to help bring it to our attention.